Refund Policy

DMVZone Premium is a digital product. You get access the moment you pay, and it is a one-time payment with no subscription, so there is nothing to cancel and nothing renews.

In short: all sales are final once you buy. The only exceptions are billing mistakes, listed below, which we always fix.

1. All sales are final

Because Premium unlocks right away, we do not refund a purchase once it is made, whether or not you used it, and whichever plan you chose (7-day, 30-day or Lifetime). Please try the free tests first, so you know what you are getting before you buy.

2. Billing mistakes we will always fix

• You were charged more than once for the same plan. We refund the extra charge.
• You paid but Premium did not turn on, and we could not fix it.
• The charge was made without your permission. Tell us as soon as you see it.

3. Bundles

A car and motorcycle bundle is one payment. If a refund applies, it covers both plans together, and both turn off when it is refunded.

4. If we refund you

• The money goes back to the card you paid with. Your bank usually shows it within 5 to 10 business days.
• Premium access for that purchase ends once the refund is made. Your account and free tests stay.

5. Passing the test

DMVZone is a study aid and cannot promise a pass. A failed or missed test is not a reason for a refund (see our Terms).

6. How to ask

Email support@dmvzone.org with the email you bought with and what went wrong. We reply within a couple of business days. Please write to us before disputing the charge with your bank, because we can usually fix it faster than a dispute can.

7. Changes

We may update this policy. A change does not affect a purchase you have already made, which stays under the policy that applied when you bought it.